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FAQ
Our frequently asked questions section may have the answers your looking for.
Tracking number
Tracking numbers are issued the day your order ships and sent to the email on your order. Tracking numbers will update within 48hrs of receiving tracking email. Most tracking numbers are issued approximately 10 business days from when you place your order.
Refunds
Refunds can take up to 5-10 business day from when the order was refunded to reflect in your account.
Cancelled order
We don’t accept cancelled orders. If we must cancel any existing order for ANY reason, we will apply a 30% Cancellation fee. Please make sure your order is correct.
Shipping
Free Shipping in the US : 10-14 Business days.
International Shipping: $19.90 14-20 business days.
Shipping times account for our team processing all orders placed before yours. We process shipments in the order we received them. Due to the high demand for our product we cannot ship faster than 10-14 business days.