FAQ
Our frequently asked questions section may have the answers your looking for.
Tracking number
Tracking numbers are NOT issued right away. Tracking will issue the day the order ships out.
Tracking for your order will be provided via email when the order ships. Orders usually arrive within 2-3 days from when you receive your tracking number in your email. PLEASE allow 24-48hrs for your tracking number to update in the USPS system.
Please note that total shipping time is up to 14 business days and during our busy season it may take up to 12 business days to receive your tracking number.
Shipping time is calculated from the 1st day you place your order to the day it is delivered to your shipping address.
. If you need to contact us about your order text 480.450.4059.
Refunds
Refunds can take up to 5-10 business day from when the order was refunded to reflect in your account.
Cancelled order
We don’t accept cancelled orders. If we must cancel any existing order for ANY reason, we will apply a 30% Cancellation fee. Please make sure your order is correct.
Shipping
SHIPPING TIMES: 8-14 Business days: Note: ( Business days does not include weekends or Holidays)
If your order says PROCESSING, we have received your order and it is scheduled to ship. During our Busy Season, orders can take up to 12 Business days to receive your tracking info.
International Shipping: $39.90 14-21 business days.
Shipping times account for our team processing all orders placed before yours. We process shipments in the order we received them. We create all our product in house in the United States, When your order ships it arrives in 2-3 days. Total shipping time right now is up to 14 business days due to HIGH demand.